Branch operations software for multi-location teams

Resolve branch issues before they disrupt service.

Capture maintenance and inspection issues, assign an owner, and track progress to a verified fix — across every branch. Keep every branch ready to operate.

A branch manager and technician reviewing a checklist on a tablet beside a commercial freezer

Where branch work breaks down today

Common operating failure points

A phone full of blurred chat messages beside one clearly organised checklist

Your business should not live in WhatsApp.

Important issues disappear under greetings, photos and replies. Nobody can tell who owns a problem or whether it was fixed.

Messy printed spreadsheets next to a laptop showing organised status blocks

Your business is more than a spreadsheet.

Spreadsheets can list problems, but they cannot assign owners, chase deadlines or keep the photo evidence together.

A technician repairing a fryer while a supervisor reviews a photo on a tablet

A “done” button is not proof.

Resolution is stronger when someone other than the person who did the work checks the evidence and signs it off.

An empty storeroom shelf beside labelled supply boxes arriving on a trolley

Stockouts and vendor delays cost more than they look.

Requests, approvals, deliveries and vendor visits scattered across calls leave branches waiting and sales lost.

How work moves

One record follows each issue from the first report to an independent sign-off.

  1. Step 1

    Report

    Branch staff capture what happened, with photos, in under a minute — even offline.

  2. Step 2

    Dispatch

    Every report gets a priority, a named owner and a response clock.

  3. Step 3

    Resource

    Supplies, parts and vendor visits are approved, dispatched and received.

  4. Step 4

    Verify

    A second authorised person accepts or rejects the result, with a reason.

Connect branch operations to the tools you already use

Customer-specific connections can be scoped for point-of-sale, ERP/accounting, business intelligence and messaging systems.

Examples to discuss — not confirmed integrations

  • Point-of-sale systems
  • Oracle Simphony
  • Oracle Fusion
  • QuickBooks
  • Xero
  • ERP / accounting
  • Power BI
  • Business intelligence
  • WhatsApp Business Platform
  • SMS provider
  • Business email
  • Supplier systems

Availability depends on the system, customer credentials, scoping and a successful test. Current connections read data and do not write back.

Explore integrations

Pricing that scales with every branch

Per active branch, with unlimited frontline users. Implementation is quoted separately.

Full pricing, calculator and GYD estimates

Set it up with your team, not for your team.

  1. Step 1

    Discovery

    We map one recurring problem across your branches.

  2. Step 2

    Pilot

    A few branches run the workflow with real people.

  3. Step 3

    Review

    We look at response, closure and what needs changing.

  4. Step 4

    Rollout

    Branches join in waves, with training for each role.

How implementation works

Scope a pilot for your branches.

Pick one recurring problem and a few branches. We will set it up with your team.