Resources
What has actually shipped, in order.
This list covers capability delivered up to September 2026.
Foundation
- Organisation, brand, region, branch and area structure with roles and branch-level access.
- Reporting with photos, severity and customer impact, including a duplicate guard.
- One shared work queue with priorities, response clocks and list, board and calendar views.
- Resolution, independent verification and closure scoring, with rework on rejection.
Operations depth
- Supplies, approvals, dispatch to vehicles, receipt confirmation and shortfall handling.
- Inventory with par levels, counts, waste, expiry batches, transfers and an append-only stock ledger.
- Versioned procedures with nested steps, evidence rules and corrective work from failures.
- Equipment records with downtime, failure causes, documents and printed scan codes.
- Preventive maintenance plans with date, interval, usage and meter triggers.
- Vendors with coverage, contracts and a private link that needs no vendor account.
Insight and use
- Live reporting: response, resolution, repeat problems, downtime, readiness and fifteen standard reports.
- Saved views, CSV exports, printable summaries and scheduled sends with a delivery log.
- Installable phone app with offline reports and checklists, including photos, and sync with retry.
- Role walkthroughs, in-app help and accessibility controls in settings.
- Reviewed AI assistance: report tidy-up, resolution drafts, data questions and pattern flags.
- Connection management, field mapping, sync history and read connectors for sales and supplier data.
What we will not claim on this page
- Dates are deliberately coarse. This is a record of capability, not a versioned changelog, and we will not backdate entries.
- Scheduled report emails, WhatsApp and SMS are sent through your own accounts, connected during onboarding.
How your data is handled
How access and records are handled
Each organisation's records are separated in the database, and people only see the branches they are assigned to. Status changes, approvals, rejections and verifications are recorded with who did them and when. We do not claim any external certification or audit at this stage; if you need a formal security review, ask us and we will tell you exactly what exists today.