Industries / Fast-food and restaurant groups
Keep every restaurant branch ready for the next order.
BranchFlow connects equipment issues, food-safety checks, stock requests, vendor visits, branch readiness and verified closure across every location.
Built for the problems restaurant groups actually report
- A failed temperature check becomes corrective work, not a number in a log book.
- Packaging and parts requests carry quantity, destination and receipt confirmation.
- Recurring service plans for refrigeration, fryers, HVAC and generators create work before failure.
- Closure needs a second person, so a rushed sign-off cannot hide an unfixed unit.
A freezer failure, end to end
- 1
A check fails at 6am
A cold-holding reading is out of range. The team member records the reading, the unit and a photo instead of writing it in a paper log.
- 2
Corrective work is created
The failed item creates linked corrective work with the product at risk, the containment action and an owner.
- 3
The right help is sent
The work is assigned internally or to the refrigeration vendor that covers that region.
- 4
Parts and supplies follow
A seal, filter or packaging request is approved, dispatched with a vehicle and confirmed on receipt at the branch.
- 5
The fix is evidenced
The technician records the cause, the action and photos, plus the temperature after the repair.
- 6
A second person verifies
A supervisor accepts or rejects the result. The resolver cannot sign off their own work.
- 7
The pattern shows up
If the same unit fails three times in a month, it appears as a repeat problem with downtime, not as three separate chats.
What branch teams and leadership get
Protect service availability
Know when a freezer, fryer, oven, HVAC unit, POS terminal, generator or delivery vehicle threatens service, and who owns it.
Standardise checks without slowing the branch
Opening, closing, temperature, sanitation and equipment checks with required evidence and automatic corrective work.
Move supplies before they become a service problem
Packaging, cleaning supplies, PPE and maintenance parts with approval, dispatch, receipt, shortfall and follow-up.
Compare branches fairly
One definition of response time, resolution time, repeat issues, check completion, supply turnaround and readiness.
Keep vendors coordinated
Regional coverage, contracts and a private link that shows a vendor only the jobs shared with it.
Work with the connection you have
Reports and completed checks are held on the phone during a network drop and sync when the signal returns.
The screens behind this
Sample branch names and readings in the demonstration are labelled as samples. They do not represent any confirmed customer estate.
/overviewAvailable todayLeadership overview of open work and branch readiness
Available today in the demonstration workspace.
Data shown: Sample multi-branch group
/reportAvailable todayFrontline reporting with photos and customer impact
Available today: the report a branch team member fills in.
Data shown: Sample branch report
/queueAvailable todayShared queue with priority, owner and response clock
Available today: one queue with owners and response clocks.
Data shown: Sample work queue
/verifyAvailable todayIndependent verification before closure
Available today: closure requires a second person.
Data shown: Sample verification decision
/suppliesAvailable todaySupply requests, approval and receipt confirmation
Available today: request, approve, dispatch, confirm receipt.
Data shown: Sample packaging and parts requests
/dispatchAvailable todayVehicle assignment and delivery proof
Available today: assign a vehicle and record proof of delivery.
Data shown: Sample delivery run
/checklistsAvailable todayOpening, closing, temperature and sanitation procedures
Available today: published procedures with evidence and corrective actions.
Data shown: Sample opening and temperature checks
/maintenanceAvailable todayPreventive maintenance plans and meter triggers
Available today: recurring plans that generate scheduled work.
Data shown: Sample refrigeration and fryer plans
/analyticsAvailable todayResponse, resolution, repeat issues and readiness reporting
Available today, with sample data labelled as sample data.
Data shown: Sample data clearly labelled in the app
/offlineAvailable todayField mode with queued reports and checklist completions
Available today: work continues without a signal and syncs later.
Data shown: Sample queued records
/integrationsNeeds your system connectedConnection setup, field mapping and sync history
Connection management exists today. No customer system is attached, so nothing is shown as connected.
Data shown: No customer system attached
/workAvailable todayBranch requests with approval, decline and template-based work creation
Available today: requests are reviewed before any work is created.
Data shown: Sample requests awaiting a decision
/inspectionsAvailable todayScheduled inspections with linked corrective work
Available today: failed inspections create linked corrective work.
Data shown: Sample scheduled and overdue inspections
/assetsAvailable todayEquipment register with history, downtime and failure causes
Available today: one record per unit with its own history.
Data shown: Sample freezers, fryers and vehicles
/scan/$codeAvailable todayScan-code entry point that opens the right equipment record
Available today: scanning a printed code opens the unit on a phone.
Data shown: Sample equipment scan code
/inventoryAvailable todayStock levels, counts, waste, transfers and purchase requests
Available today: stock movement is kept as a permanent record.
Data shown: Sample branch stock and movements
/vendorsAvailable todayVendor records, coverage, contracts and shared jobs
Available today: vendor coverage and the work shared with each vendor.
Data shown: Sample refrigeration and cleaning vendors
/vendor/$tokenAvailable todayPrivate vendor link with no login required
Available today: a vendor sees only the work shared with them.
Data shown: Sample shared job
/scheduleAvailable todayWorkload, skills and availability used for assignment suggestions
Available today: suggestions only. A person still makes the assignment.
Data shown: Sample week of planned work
/leadershipAvailable todayBranches, staff, vehicles and supply costs with totals
Available today, with sample figures labelled as sample figures.
Data shown: Sample multi-branch group with sample costs
/reportsAvailable todayStandard reports, saved views, exports and scheduled sends
Reports, saved views and exports work today. Scheduled sending uses your own email account, connected during onboarding.
Data shown: Sample report output
/overviewAvailable todayAI drafting, plain-language data questions and pattern flags
Available today: AI suggests wording and patterns; a person applies every change.
Data shown: Questions answered from your own recent records
/helpAvailable todayIn-app help and restartable role walkthroughs
Available today: guidance per role, restartable at any time.
Data shown: Role walkthroughs
What restaurant operators get
What you get on day one, and what we connect to your own systems during onboarding.
Included
- Reporting, dispatch, resolution and independent verification
- Opening, closing, temperature and sanitation procedures with evidence
- Equipment records, downtime and scan codes
- Preventive plans for refrigeration, fryers, HVAC and generators
- Supply requests, delivery proof, stock counts and waste
- Branch readiness scoring and leadership reporting
Connected during setup
- Sales data from your POS or Oracle Simphony
- Supplier and spend data from your finance system
- WhatsApp, SMS or email alerts through your own approved accounts
Questions restaurant operators ask
- Can BranchFlow integrate with our POS or Oracle systems?
- Connection setup, field mapping, sync history and reading sales and supplier data are built. A connector is only called connected after your credentials, a tested read and error handling pass in your own environment.
- Can branch staff use it on phones?
- Yes. It installs to the home screen and the frontline actions are designed for a phone.
- Does it work with patchy connectivity?
- Reports and checklist completions, with up to three compressed photos each, are queued on the device and sent later.
- Can different brands use different workflows?
- Yes. Wording, issue types, priorities, response clocks and required evidence are set per organisation and brand.
- Can franchisees see only their own branches?
- Yes. Branch access is enforced in the database for every screen, report and export.
- Does it replace inventory or POS software?
- No. It manages operational stock movement, counts, waste and purchasing approvals, and is meant to sit alongside your sales and finance systems.
How access and records are handled
Each organisation's records are separated in the database, and people only see the branches they are assigned to. Status changes, approvals, rejections and verifications are recorded with who did them and when. We do not claim any external certification or audit at this stage; if you need a formal security review, ask us and we will tell you exactly what exists today.
